ID HOME DESIGN AT THE INSIDER FORUM HANOI 2025: PERSPECTIVES SHAPING LUXURY HOSPITALITY
ID Home Design – From design to operations
ID Home Design was honoured to join Travellive Magazine at The Insider Forum Hanoi 2025, an event within the Travellive Editor’s Pick HOTLIST 2025 framework, bringing together more than 300 guests including leaders, specialists and diplomatic representatives across travel, hospitality and luxury services. The forum is a curated space for dialogue where influential voices discuss the future of luxury hospitality.
With more than two decades of experience in the Asia–Pacific market, Mr. Alfredo stresses that in luxury hospitality projects design cannot be separated from operations. A space is considered luxurious when it lets service unfold naturally, lets the operating team work efficiently, and guides the guest experience smoothly, with no need to show off.
That is also when the notion of Operational Excellence becomes the core foundation of world-class hospitality:
when design is not only beautiful on opening day but sustains value, performance and emotion throughout the operating life of the project.
Representing ID Home Design, Mr. Alfredo Aguirre – Project Director, took part in an in-depth panel alongside the Services Director of BIM Group and the General Manager of Capella Hanoi, exploring key shifts in the contemporary notion of luxury service. The conversation focused on the relationship between design – guest experience – operational performance, particularly as technology becomes ever more deeply present in luxury hospitality.
Dialogue shaping the future of Luxury Hospitality
As the global luxury hospitality industry enters a period of profound change, where experience, operations and brand identity become the core factors, The Insider Forum Hanoi 2025 opened a curated space for dialogue among the voices leading the industry.
Within the framework of Travellive Editor’s Pick – HOTLIST 2025, The Insider Forum, organised by Travellive Magazine , brought together more than 300 guests including senior leaders, international specialists and diplomatic representatives across travel, hospitality and luxury services. More than a professional forum, the event is seen as a strategic touchpoint where the new standards of luxury hospitality are set and redefined.
Design for People – Perform for Experience
Through the philosophy “Design for People, Perform for Experience”, ID Home Design shares a human-centred design approach that is always tested against real experience and operational efficiency. Every choice of layout, material or technical detail aims to create refined, lasting experiences that deliver long-term value for both developer and end user.
The presence of ID Home Design at The Insider Forum Hanoi 2025 once again affirms the role of the studio in connecting international design thinking with real operating conditions in Vietnam, while contributing professional insight to the journey of raising luxury hospitality standards across the region.
Looking back at moments from the event, where curated conversations, in-depth perspectives and a spirit of connection together shaped the contemporary picture of luxury hospitality.
